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Tag Archives: ZRG

Disaster Recovery in the Contact Center

Disaster Recovery in the Contact Center

Disaster does not have to come to an enterprise or contact center in the form of a major natural disaster worthy of news coverage. Disaster in the workplace can come in the form of heavy rains, a power outage, loss of potable water or a backhoe digging up telecom fiber across the street.  Anything that renders employees incapable of working is a disaster and responsible organizations should plan for such …

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ZRG has pioneer role in making end-to-end business solutions, services

ZRG has pioneer role in making end-to-end business solutions, services

ZRG is a leading Information and Communication Technology solutions company with a track record of pioneer ship and innovation. ZRG specialize in the areas of customer relationship management solutions and services. The company makes end-to-end business solutions and services that are quick-to-deploy and easy-to-manage. The result-oriented solutions by ZRG are designed from ground up to help the customers in improving customer service quality and compliance, increasing staff productivity and operational …

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