Disaster does not have to come to an enterprise or contact center in the form of a major natural disaster worthy of news coverage. Disaster in the workplace can come in the form of heavy rains, a power outage, loss of potable water or a backhoe digging up telecom fiber across the street. Anything that renders employees incapable of working is a disaster and responsible organizations should plan for such …
Read More »Strategies need to be inclusive of forward thinking macro economic policies By now almost all the advanced nations have been at guard to avert disaster caused by natural calamities, but climate change has enhanced the frequency of terrific cyclones, typhoons and tsunami like storms ravaging entire socio-economic life of the effected countries. This has compelled the countries to undertake forward looking strategies to combat ill effects of climate change, …
Read More »In the past decade, earthquakes were the deadliest disaster as 60 percent of deaths caused by such hazards. The quakes remain a serious threat for millions of people worldwide and eight of the most populous cities in the world are built on earthquake fault-lines, this was observed by Margareta Wahlstrom, first Special Representative of the Secretary-General of United Nations for Disaster Risk Reduction, stressing the importance of investing in …
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